Vendor Program Coordinator: The Curbside Chronicle
This position is responsible for overseeing vendors of the Curbside Chronicle program. This position assists homeless and at-risk vendors of the Curbside Chronicle with goal setting, life-skills development, and personal growth. This position is in charge of the training and management of vendors participating in the Curbside Chronicle magazine sales program. This position works with city government, law enforcement, local businesses, and other social service agencies to advocate for vendors.
Education and Work Experience:
- Undergraduate degree in social work, behavioral science, or related field preferred.
- Two - three years of previous experience in adult case management preferred.
- Computer literate; experienced with Microsoft Office (Word, Excel), Outlook, Internet.
Licenses and Certifications:
- Valid Oklahoma driver’s license & Proof of Insurance
- ODMHSAS Case Management Certification preferred
- Recruits, trains, and manages vendors who are homeless and at-risk to sell the Curbside Chronicle magazine and additional seasonal products.
- Facilitates monthly vendor meetings, weekly vendor trainings, and special vendor activities.
- Handles any disputes or problems amongst vendors.
- Educates vendors about the legalities of magazine distribution around Oklahoma City, including handling any legal disputes with law enforcement in regards to magazine distribution.
- Assists vendors in reaching their maximum vending potential, including help finding vending locations and proper vending etiquette.
- Assists vendors with personal goal setting and breaking down personal barriers to employment and housing.
- Assists with seasonal campaigns including Wrap Up Homelessness, Valentine’s Day flowers, Mother’s Day flowers, and specialty events across OKC.
- Works with vendors on building basic job skills and assists vendors in their pursuit of further employment opportunities, including assistance with resumes, job applications, interviews, and references.
- Assists vendors in accessing supportive social services as needed.
- Refers vendors into Curbside Chronicle Case Management when appropriate.
- Establishes and maintains collaborative working relationship with community resources. Networks with community organizations and agencies, civic groups, churches, and the general public to support vendors of the Curbside Chronicle.
- Maintains good working relationships with local businesses, law enforcement, other social service agencies, and Curbside partner organizations. Attends and participates in appropriate coalition and community resource meetings.
- Tracks and maintains precise and accurate vendor information and outcomes.
- Create and implements Corrective Action Plans with vendors who are in violation of Program guidelines.
- Provides a monthly vendor report.
- Observes vendors’ rights to privacy and confidentiality at all times.
- Transports vendors as needed.
- Performs other related duties as required.
- Dedicated to end homelessness in Oklahoma City with a sense of urgency.
- Strong writing, reading, listening and speaking communications skills; Bilingual a plus.
- Ability to work independently and self-manage to achieve goals while being a strong team player.
- Ability to set and observe appropriate boundaries with clients.
- Well-developed decision-making skills, attention to detail with a high level of accuracy.
- Demonstrated supervisory skills and the ability to excel in a diverse, collaborative team environment.
- A high level of interpersonal skills to handle sensitive and confidential Homeless Alliance, client, donor, and employee information and situations.
- Ability to multi-task and remain calm in demanding and unpredictable situations.
- Ability to understand various Homeless Alliance operations and procedures.
- Ability to maintain a professional, customer service-oriented attitude at all times; demonstrated dispute resolution skills.
- Ability to meet face-to-face with homeless individuals of diverse backgrounds and disabilities, including physical, mental, substance abuse, HIV/AIDS, etc.; able to develop rapport, provide information, and refer with sensitivity to cultural issues.
- Ability to work and communicate with staff, clients and their families, donors, vendors, community agencies, etc. to meet their needs in a polite, courteous and cooperative manner, yet appropriately assertive as situation may demand.
- High level of initiative, effort and commitment towards completing assignments efficiently.
- Excellent time management skills and the ability to work independently.
- Access to a vehicle to travel to various sites and locations daily; ability to transport individuals as needed.
To Apply for this Job:
This is a full‐time position. Wages commensurate with level of skills and experience. Health and dental benefits included.
To apply, send cover letter and résumé with three professional references to Ranya Forgotson at firstname.lastname@example.org.
Application Deadline: Friday, May 31, 2019