Assistant Director Refugee Resettlement

Catholic Charities
April 12, 2019
Tulsa, OK
Job Type


Position Description:

The Assistant Director of Refugee Resettlement has responsibility for directing the activities of the Refugee Resettlement Department in Tulsa. The assistant director will act as a central source for the coordination and oversight of services to refugees in the community, including case management to refugees, pre- and post-arrival services (activities related to acculturation, job search, job placement, etc.), coordination of English as a Second Language classes, and services to the Refugee communities. The Assistant Director of Refugee Resettlement will also establish and provide: (1) effective management and oversight for all administrative aspects of refugee resettlement activities of Catholic Charities, ensuring operations are in compliance with grant requirements, quality and timely reporting and financial management of the program; (2) strategic outreach to organizations and individuals in the Tulsa area, providing access to education and participation opportunities related to refugee populations and needed resettlement support.

    • Demonstrate a clear understanding and knowledge of the Resettlement and Placement (R&P) program to ensure compliance with all applicable requirements for service delivery, outcomes and accurate/timely reporting.
    • Provide appropriate training and monitor compliance by all staff members with all policies and procedures within the Assistant Director’s purview.
    • Prepare timely reports and collect program data as required by Catholic Charities, USCCB and other grantors and funding sources.
    • Monitor regular case file reviews to ensure that case files are up to date and complete with case notes and all pertinent documentation as prescribed by applicable grants and contracts.
    • Represent and promote the refugee program at meetings and speaking engagements as assigned from time to time by the Director of Refugee Resettlement.
    • Be available for daily support to the Case Managers and interns.
    • Monitor the MRIS and Caseworthy database programs to assure client files and financial records are up to date.
    • Research and identify grant or other funding opportunities which may benefit the clients of the Refugee Resettlement Department.
    • Work closely with designated individuals in the Finance Department to ensure timely and accurate billing and grant compliance.
    • Attend community meetings sponsored by or supported by the Refugee Resettlement Department as appropriate.
    • Prepare and plan budgets for the Refugee Resettlement Department in coordination with the Director of Refugee Resettlement and the Director of Finance.
    • Participates in monthly director, agency, and department meetings as necessary.
    • Develops and maintains professional standards of services, reviews, evaluates existing policies and work methods, and makes necessary changes and improvements.
    • Performs other duties as assigned by the Refugee Resettlement.
    • Supervises department staff, volunteers, and student interns in the development and delivery of department services. This includes regular evaluations of department staff, developing and maintaining work methods and procedures for the department, as well as program evaluation and design.
    • The position requires a Bachelor’s degree from an accredited college or university. Previous experience in a supervisory capacity and exposure to working with diverse populations is preferred. Knowledge of accounting, grants and/or contracts also preferred.
    • Strong verbal and written communication, listening, and presentation skills.
    • Strong flexible interpersonal skills required to interact effectively with employees and managers at all levels in the organization.
    • Excellent organizational skills required to ensure that multiple tasks receive adequate and timely attention.
    • Ability to counsel clients and/or families in life management and coping skills.
    • Ability to gather data, compile information, and prepare reports.
    • Knowledge of community support services and funding agencies
    • Records maintenance skills.
    • Able to function autonomously and be proactive.
    • PC literate and proficient.
    • Good proficiency in Microsoft Office applications, including Excel.
    • Good organizational and time management skills.
    • Ability to coordinate quality assurance programs in area of specialty.

To Apply for this Job:

Resume with Cover Letter to

Application Deadline:

Wednesday, May 15, 2019

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